Return Policy

At Glavine, we value your satisfaction and want you to shop with complete confidence. If for any reason you are not fully satisfied with your purchase, we’re here to help.

Eligibility for Returns

• Returns are accepted within 14 days of delivery.

• The item must be unused, unworn, and in its original condition with all tags, packaging, and accessories included.

• Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

• Items that show signs of use, damage, or alteration.

• Final sale or clearance items.

Refund Process

• Once your return is received and inspected, we will notify you via email.

• Approved refunds will be issued to your original payment method within 5–7 business days.

• Shipping fees (if any) are non-refundable.

Exchanges

• We accept exchanges for the same product in a different color or style (if available).

• If the requested item is out of stock, a refund will be processed instead.

How to Initiate a Return

To start a return or exchange, please contact our support team at:
📧 support@glavine.shop
Our team will guide you through the process and provide return instructions.

Damaged or Incorrect Items

If you receive a defective or incorrect item, please notify us within 48 hours of delivery. We will arrange a replacement or issue a full refund at no additional cost.